Jump to page content
Ready for Black Friday?

What are the specific requirements for damage-free delivery?

Reduce the number of damaged packages during delivery and increase customer satisfaction. Avoid unpleasant surprises by taking into account the package requirements that carriers impose for efficient transport. Use the specific requirements below for damage-free delivery.

Packaging requirements
  1. Ensure good inner and outer packaging (undamaged)
  2. No wet or leaking boxes or packages with water damage
  3. Ensure your packages are stackable
  4. No bundled packages
  5. No heavy items in weak packaging
  6. Ensure your package is suitable for machine processing
  7. Ensure your packages are resistant to a diagonal drop test from a minimum height of 80 cm and a compression resistance of 100 kg
  8. Ensure the packaging cannot be perceived as provocative
  9. Ensure your packages are impossible to open without leaving traces
  10. Ensure your packages are resistant to weather conditions
  11. Use strapping materials if necessary to reinforce the packaging

Carriers often also impose requirements on the contents of the package. Read more here.

Any other questions?

Do you have other questions about sending or receiving shipments? Check our Frequently Asked Questions. Or contact us directly. Our team of experts is happy to help you! Feel free to send your question via email to info@wuunder.com or call us at +31 20 261 57 48.

Wuunder's customer service is available on weekdays between 8:30 AM and 5:30 PM.