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We're keeping an eye on your parcel

With Wuunder, you can relax. We monitor your parcel every step of the way. From the moment it is registered by the sender until it is safely delivered. No time wasted, no frustration, no need to chase carriers.

If there's a delay, we'll handle it

Delays are frustrating, we know. That's why we jump on them straight away. When we notice your parcel is running late, we’ll give the carrier a chance to fix it. If they don't, we get on the phone ourselves. You just sit back, we'll keep you posted.

Complete your shipping experience:

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Delivery off track? We’re on it.

Driver can't deliver? Wrong address? We'll contact you immediately to get the right details and get your parcel back on track. Even when things get messy, like when parcels are mistakenly returned or dropped at a Parcel Shop without warning. Don't worry. We're on it.

We won't let your parcel get lost

If your parcel ends up at a Parcel Shop or collection point, we'll remind you before it gets returned. No more parcels lost to mix-ups.

More information on returns? Check our Returns page for the details.

Go to Returns

Returns made easy

Not exactly what your customer wanted? Make returns hassle-free. Let your customer download, receive or use a ready-to-go return label (sent by email, post, or included in the box). All they have to do is attach the label and drop the parcel off at a Parcel Shop—or have it collected right at their door. Check.

Where's my parcel?

Still waiting for your order? We'll track it down for you. Just fill in the form below and we'll get straight on it.

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