Personalised Track & Trace
Make your after-sales as distinctive as your pre-sales service
With Wuunder Mailer, you keep customers proactively informed about their orders. In your own brand identity, with full control over tone, timing and sender. No generic, confusing carrier emails. Only relevant, clear and customer-focused communication that builds trust and lasting relationships.
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From confirmation to delivery, automatically and fully adapted to their preferred language. Changes in the delivery? No problem. Customers get an immediate update from your name and mailbox, rather than from an anonymous standard sender.
Send a personal message when there's a delay (for example with an apology and discount), choose which notifications to send and which to skip, and direct enquiries straight to your own customer service. All automated, but always personal.
- Personal approach
- 24/7 technical support
- Expert advice for continuous optimisation
A simpler, faster and cheaper shipping process?
Hundreds of webshops already manage all their daily shipments with Wuunder Ship through one platform. From small parcels to large freight, always straightforward and efficient.