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Wuunder Mailer

Personalised Track & Trace

Make your after-sales as distinctive as your pre-sales service 

With Wuunder Mailer, you keep customers proactively informed about their orders. In your own brand identity, with full control over tone, timing and sender. No generic, confusing carrier emails. Only relevant, clear and customer-focused communication that builds trust and lasting relationships.

Complete control over customer emails

Set design, sender and reply-to

Automatic triggers for status updates, delays

Fewer customer service enquiries

Keep customers informed

From confirmation to delivery, automatically and fully adapted to their preferred language. Changes in the delivery? No problem. Customers get an immediate update from your name and mailbox, rather than from an anonymous standard sender.

Make every touchpoint count

Send a personal message when there's a delay (for example with an apology and discount), choose which notifications to send and which to skip, and direct enquiries straight to your own customer service. All automated, but always personal.

Discover what Wuunder Mailer can do for you

We'll happily show you in a demo how Wuunder Mailer can improve your customer experience.

Book a demo   

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