Ship with Asendia
Asendia is a strong choice for cross-border e-commerce shipping from the Netherlands, Belgium, and Germany. As part of Swiss Post, Asendia combines postal expertise with international parcel networks.
Key capabilities include multiple cross-border service levels, configurable tracking options, and built-in returns logic. Their operation injects post, letterbox parcels, and parcel volumes into local last-mile delivery networks in the destination country.
In Wuunder, you instantly see which Asendia service fits the destination, required service level, and shipment type for each order.
Use your own Asendia contract
If you already have a contract with Asendia, you can keep using it in Wuunder.
This keeps one flow in place while preserving your own pricing and service agreements.
| Checkout | Ship | Track | Returns |
|---|---|---|---|
| ✔️ | ✔️ | ✔️ | ✔️ |
| Shipping options | Shipping labels | Track & trace | Shipping labels |
| Shipping rates & transit-times | Automated customs invoices | ||
| Parcelshops | |||
| Lockers | |||
Standard
- Suitable for printed matter (excluding letters and invoices)
- Delivery to business or residential addresses, Monday–Friday
- If recipient not home, delivery is reattempted or redirected to a parcelshop
- Max weight: 2 kg
- Max length: 60 cm
- Max girth (1xL + 2xW + 2xH): 120 cm
- Tubes: length + 2 × diameter >17 cm and <104 cm
- Transport under CMR conditions
Additional options
- Pickup at a business address
- Extra transport insurance
Standard
- Printed matter only (no letters or invoices)
- Delivery to mailbox Monday–Friday
- If not possible, delivery to recipient, neighbors, or parcelshop
- Shipment not trackable (scan only when received by Asendia)
- Max weight: 2 kg
- Max dimensions: 35 × 25 × 3 cm
- Max girth: 91 cm
- Transport under CMR conditions
Additional options
- Pickup at a business address
- Extra transport insurance
Standard
- Printed matter only
- Delivery to business or home addresses, Monday–Friday
- If recipient not home, reattempt or delivery to parcelshop
- Max weight: 30 kg
- Max length: 150 cm
- Max girth: 148 cm
- Tubes: length + 2 × diameter >17 cm and <104 cm
- Signature required and shipment tracking available
- Transport under CMR or AVC conditions (Netherlands)
Additional options
- Pickup at a business address
- Extra transport insurance
Standard
- Shipping of printed matter (no letters, invoices, etc.)
- Delivery to business or residential addresses Monday through Friday
- Delivery to mailbox. If not possible, to recipient, neighbors, or a parcelshop
- Maximum weight of 2 kilograms
- Maximum dimensions 35 x 25 x 3 cm and minimum 15 x 11 x 1 cm
- Maximum girth (1x length plus 2x width plus 2x height) of 91 cm
- Transport conditions according to CMR conditions
Additional options
- Pickup at a business address
- Additional transport insurance
Standard
- Printed matter only
- Delivery to mailbox Monday–Friday
- If not possible, delivery to recipient, neighbors, or parcelshop
- Max weight: 2 kg
- Max dimensions: 35 × 25 × 3 cm (min. 15 × 11 × 1 cm)
- Max girth: 91 cm
- Transport under CMR conditions
Additional options
- Pickup at a business address
- Extra transport insurance
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Comply with Asendia’s minimum and maximum parcel specs to avoid delays and extra costs.
| Max. dimensions | Max. weight | Max. girth | |
|---|---|---|---|
| Asendia E-PAQ Standard Priority Box | 35x25x3cm | 2 kg | 91 cm |
| Asendia E-PAQ Standard Priority Non Box | 60x60x60 cm | 2 kg | 120 cm |
| Asendia E-PAQ Select Parcel | 150x150x150 cm | 30 kg | 148 cm |
| Asendia E-PAQ PLus Box | 35x25x3 cm | 2 kg | 91 cm |
| Asendia E-PAQ PLus Non Box | 60x60x60 cm | 2 kg | 120 cm |
Ready to transform your checkout & shipping?
We'll show you how Wuunder can change your daily operations and customer NPS. Possible options to increase conversion and save costs will be discussed.
Q: Can I combine Asendia with other carriers?
A: Yes. In Wuunder you use Asendia alongside Spring, PostNL and DHL Express. Wuunder automatically compares the cheapest or fastest service per shipment, without shipping rules.
Q: How do I get Asendia rates?
A: You use Asendia in Wuunder with your own Asendia contract, as Asendia is not part of the Resell rates. Already have a contract? Enter your own rates; no contract yet? Get in touch.
Q: When should I choose Asendia over DHL Express?
A: Asendia specialises in lightweight cross-border shipments, such as letterbox parcels up to 2 kg, to 220+ countries via postal networks: cheaper but slower than express. DHL Express is better for time-critical or heavier shipments; read more about international shipping.
Q: Which countries can I ship to with Asendia?
A: Because Asendia uses both postal and parcel networks from local specialists, you can ship to virtually any country in the world.
Q: Which webshops and systems can I connect Asendia to?
A: Wuunder creates Asendia labels automatically from Shopware, Magento, Salesforce Commerce Cloud or Shopify Plus, and from WMS and ERP systems such as Odoo. Using another system? Connect via the API or see all integrations.
Q: Can I show Asendia rates and delivery times in my checkout?
A: Yes. With Wuunder Checkout customers can pick a delivery day, although we advise against a fixed day outside Europe as Asendia uses local networks. Real-time rates are available via the API or the Magento integration.
Q: If I use Asendia on an ad-hoc basis, how do I arrange collection?
A: After creating a label, you arrange collection through Asendia's web portal; pickup is handled by a third party. If you ship daily, make collection agreements directly with Asendia or bring shipments to their sorting centre yourself.
Q: How do I track Asendia shipments?
A: Via Wuunder Track you see all statuses in real time and automatically notify customers of delays or delivery. Asendia's postal services cannot be tracked via track & trace.
Q: Will I receive compensation if a shipment is lost?
A: Not always, because Asendia combines postal and parcel solutions and does not operate its own delivery network with drivers. Additional insurance reduces that risk.
Q: Can I handle returns via Asendia?
A: Yes. Asendia partners with postal and parcel carriers from Australia to the US, so your customer returns via a carrier with many pickup points. With Wuunder Returns you make exchanges easy and retain revenue.
Q: Does Asendia have pickup points?
A: Asendia does not have its own pickup network but uses local postal networks in the destination country. Recipients collect undelivered parcels at the nearest post office or pickup point; read more about pickup point delivery.