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Automate your PostNL shipping process

Ship with PostNL

PostNL is the largest parcel network in the Netherlands, with 5,300+ service points, 1.400+ parcel lockers and delivery Monday through Saturday. From letterbox parcels to Extra @home two-person delivery: PostNL covers the full last-mile spectrum in the Netherlands and Belgium. Through Wuunder Ship, you automatically compare all PostNL services based on destination, dimensions and weight, with no shipping rules to configure. Book with one click in MyWuunder or via the API, including automated labels, pick & pack and commercial invoices.

Postnl logo

Use your own contract or take advantage of competitive Resell rates

Get immediate access to the various PostNL shipping options and benefit from all the advantages. Use the competitive PostNL rates through a Resell partner of Wuunder or upload your own carrier contract. In MyWuunder or the API, you can see Wuunder's PostNL rates per service, including when the shipment will be collected and delivered. 

You can combine your desired PostNL transport service with other carriers so you always choose a shipping method that best fits your business.

We support almost all PostNL products. Contact our Customer Service if the service you're looking for is not listed in the overview below.

Checkout Ship Track Returns
✔️ ✔️ ✔️ ✔️
Shipping services Shipping labels Track & trace Shipping labels
Shipping rates & transit-times Automated customs invoices
Parcelshops Multi-colli
Lockers

PostNL Letterbox Parcel

Standard
  • Bring yourself (or your customer for returns) to a Post Office, PostNL Service Point or lockerbox
  • Delivered in a letterbox at a business or residential address from Tuesday through Saturday
  • The shipping label is valid for 3 business days. After this, PostNL charges a surcharge
  • Maximum weight of 2 kilograms
  • Maximum dimensions 38 x 26 x 3 cm per parcel
  • Maximum girth measurement (1x length plus 2x width plus 2x height) of 98 cm
  • Limited track-and-trace and no option to trace the parcel
  • Each parcel is sent as letter mail (no compensation for loss and theft)
Extra Options
  • Direct delivery to a PostNL Service Point or lockerbox
  • Pick up shipments at a business location (upon request)

NEW

48-hour Mailbox Parcel

We now offer the 48-hour mailbox parcel service (product code 2948) in addition to the existing 24-hour service (product code 2928).

  • X/Y split at volume > 50,000: If you ship more than 50,000 of these 48-hour mailbox parcels annually, a mandatory X/Y split applies. PostNL prints the assigned X or Y directly on the shipping label.

     

  • API update: An additional field has been added to the Wuunder API response that returns the assigned X or Y value. This allows you to pre-sort more easy.

 

Smart routing

From August 10, 2026, PostNL will ship your parcels to Germany even smarter. With Germany Smart Routing, the PostNL system automatically selects the best delivery partner for your shipment. This means different carriers within Germany. This is comparable to parties like Asendia and Maersk (B2C Europe). 

PostNL standard

Standard
  • Drop off at a Post Office, Service Point, or P.O. box (also for returns)
  • Delivered to business, residential, or P.O. box address (Mon–Sat)
  • Shipping label valid for 3 business days; after that, a surcharge applies
  • Max weight: 23 kg; min dimensions: 10 x 10 x 1 cm, max: 100 x 70 x 58 cm; max girth: 356 cm
  • Full Track & Trace; AVC terms apply

Extra options
  • Handtekening voor ontvangst (signature on delivery), announced by PostNL under the new name Tekenen voor ontvangst, or additional transport insurance.
  • Delivery by 10:00, 12:00, or 17:00, or evening delivery
  • Direct delivery to Service Point, Post Office, or P.O. box
  • Pickup at your business (on request)
  • For extra-large parcels: up to 175 x 78 x 58 cm and 31.5 kg

PostNL non-Europe

Standard
  • Bring yourself (or your customer for returns) to a Post Office or PostNL Service Point
  • Delivered to a business, residential, or P.O. box address from Tuesday through Friday
  • Free signature on delivery. The shipment can be tracked via track-and-trace
  • Maximum weight of 20 kilograms
  • Minimum dimensions 10 x 10 x 1 cm and maximum 100 x 70 x 50 cm per parcel
  • Maximum girth measurement (1x length plus 2x width plus 2x height) of 300 cm
  • Transport conditions in accordance with CMR terms and conditions
Extra Options
  • Direct delivery to a Post Point or Post Office
  • Pick up shipments at a business location (upon request)
  • Shipments that require extra handling
  • Shipments up to a maximum of 150 x 70 x 50 cm

Bulk Mail

Standard
  • Shipping label with Postage Paid logo
  • Without track-and-trace option
  • Bring yourself to a Post Office or PostNL Service Point
  • Payment at PostNL location

We can import these orders just like a regular parcel from your shop or marketplace, and we update the status in the shop or marketplace afterwards.

International parcels

Standard
  • Priority Letterbox Packet non-tracked (Product code 6440)
  • Priority Letterbox Packet Bulk non-tracked (Product code 6945)
  • Without track-and-trace option
  • Maximum L+W+H=90 cm and longest side max 60 cm and 2 kilograms

Extra @home

  • 1- and 2-person delivery for larger/heavier parcels
  • Direct to floor, no extra delivery time

Want to know more about delays around Black Friday week and Cyber Monday peak? 
 
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Pickup point postnl

Choice of many different national and international carriers
Carrier portfolio

 

Fedex logo
Ups logo
Dhl logo
Gls logo
Dpd logo

Well prepared without extra delivery time

Avoid unpleasant surprises and increase the chance that your documents and parcels reach their final destination on time. Save costs by complying with the maximum dimensions, weights, and girth measurements used by PostNL.

Wuunder maintains a database of 120,000 different transport services including transit times, delivery options, service features, and shipping costs. We can also use the rates from your own PostNL contract.

Parcel dimensions and additional handling charges

An accepted parcel size is not necessarily a surcharge-free size. PostNL specifies a maximum longest side of 95 cm, another side of 70 cm and a shortest side of 58 cm for machine processing. Weight, volume and packaging can also result in additional charges. Applicable limits and surcharges depend on your selected service and carrier contract. Check PostNL's current parcel size and weight conditions and compare total costs using shipping cost comparison.

Max. dimensions Max. weight Max. girth
Post NL letterbox parcel 38x26x3 cm 2 kg 98 cm
48-hours Post NL letterbox parcel 38x26x3 cm 2 kg 98 cm
PostNL standard 100x70x58 cm 23 kg 300 cm
PostNL Europe 100x70x58 cm 23 kg 300 cm
PostNL Non-Europe 100x70x50 20 kg 300 cm
Extra@Home 400x200x400 150 kg 1000 cm
Other PostNL services ✔ ✔ ✔
PostNL PartijenPost (Portbetaald) 380x265x32 mm 2 kg 802 mm
PostNL Antwoordnummer 176x78x56 23 kg 300 cm
PostNL Retouren 176x78x56 23 kg 300 cm
PostNL Postkantoren 176x78x56 23 kg 300 cm

Sorted and delivered

PostNL offers next-day delivery across the Netherlands with Saturday delivery to residential addresses as standard. 

Letterbox parcels fit through the mailbox without requiring a signature, ideal for small e-commerce orders. If the first delivery attempt fails at a business address, PostNL makes a free second attempt. 

Full track & trace keeps you informed from pickup to delivery, visible in MyWuunder or via our API.

Resell services

Resell partners

Which services are available through pre-negotiated Resell rates.

 

Pre-negotiated Resell rates
PostNL Brievenbuspakket ✔
48-uurs Brievenbuspakket ✘
PostNL Standaard ✔
PostNL non-Europa ✔
Internationale Pakketten ✘
Extra@Home ✘
Other PostNL services ✘
PostNL PartijenPost (Portbetaald) ✘
PostNL Antwoordnummer ✘
PostNL Retouren ✔
PostNL Postkantoren ✔

Don't let non-standard sizes stop you

Need to ship oversized or heavyweight items? PostNL goes beyond its standard offer, handling parcels up to 175 x 78 x 58 cm and 31.5 kg within the Netherlands and Europe. Ask your Wuunder contact for details.

PostNL does not have an API for ad-hoc pickups

Take advantage of PostNL’s pickup service on business days, or drop your shipments off at a Post Office, Parcel Point, Service Point, or Business Counter.

Shipping with PostNL within the Netherlands

Wuunder offers full contract integration with PostNL in the Netherlands and Belgium. We can automatically book your shipments, and arrange either ad-hoc pickup runs or regular pickups with PostNL’s Collection service or another courier, as needed.

Give your customers maximum freedom of choice

PostNL notifies the recipient by email about the upcoming delivery of the parcel. Via the link in the email, the recipient can choose both a specific PostNL parcel shop and a time slot themselves.

Ship without unnecessary surcharges

Avoid unnecessary costs in your business and keep in mind the maximum validity period of three business days for your shipping labels when processing your orders.

Extra insurance possible

With PostNL, you can add supplementary insurance against loss or damage, and opt for delivery exclusively to a specific home address for added security. Keep in mind the 3-business-day label validity to avoid surcharges. Always include full contact details on each parcel so the driver can reach the recipient if needed.

Check possible issues with PostNL

Within MyWuunder, we inform you before you book about possible delays and other issues with carriers. Via the link below, you can directly access more information about the status of PostNL's service delivery.

Ready to transform your checkout & shipping?

We'll show you how Wuunder can change your daily operations and customer NPS. Possible options to increase conversion and save costs will be discussed.

 

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FAQ

Q: Can I use PostNL alongside other carriers?

A: Yes, Wuunder lets you use PostNL alongside carriers such as DHL, DPD and GLS. Compare available services by price, transit time and parcel characteristics without configuring shipping rules yourself.

 

Q: Do I need my own PostNL contract?

A: You can integrate your own contract agreed directly with PostNL; Resell partner rates are also available for shipments originating in the Netherlands. Contact us to discuss the contract options for your shipping profile.

 

Q: What determines my PostNL shipping costs?

A: Your contract, service, destination and parcel characteristics determine the rate, with applicable surcharges added. Wuunder charges for software rather than transport: see software pricing and compare total shipping costs.

 

Q: Which new service names has PostNL announced?

A: Announced changes include Handtekening voor ontvangst becoming Tekenen voor ontvangst, Afwijkende Verwerking becoming Aangepast verwerken, and Energietoeslag becoming Energieopslag. PostNL states that renaming does not itself change the service; contact us to check the names used in your integration.

 

Q: What is Tekenen voor ontvangst, previously Handtekening voor ontvangst?

A: PostNL has announced Tekenen voor ontvangst as the new name for its Handtekening voor ontvangst signature-on-delivery service. Availability depends on the selected service; contact us to check the options for your PostNL integration.

 

Q: What does Aangepast verwerken, previously Afwijkende Verwerking, mean?

A: PostNL has announced Aangepast verwerken as the new name for Afwijkende Verwerking, referring to parcels requiring additional processing. Size, weight and packaging can be relevant, so compare total costs including applicable surcharges.

 

Q: Is 95 cm the maximum length for every PostNL parcel?

A: No, PostNL specifies 95 cm as the maximum longest side for machine processing, not as the universal acceptance limit for all services. Check PostNL's parcel size conditions and your contract, as accepted parcels may still incur surcharges.

 

Q: What does Toeslag pakket >23kg mean?

A: PostNL has announced Toeslag pakket >23kg as the new name for Afwijkende verwerking Zware pakketten, its heavy-parcel surcharge label. The name alone does not determine the charge or any additional surcharges: check your rate appendix and compare total shipping costs.

 

Q: How does Energieopslag differ from Energietoeslag?

A: Energieopslag is the announced replacement name for Energietoeslag, the energy surcharge; renaming does not itself change the service. Application and calculation follow your contract and current conditions, so include the charge in your shipping cost comparison.

 

Q: Does the name Piekperiode mean PostNL's peak surcharge is ending?

A: No, the name change does not imply that the charge is ending: PostNL has announced Piekperiode as the replacement name for Piektoeslag. Check the published period, rates and conditions when comparing shipping costs.

 

Q: Is Hogere aansprakelijkheidsvergoeding the same as additional shipping insurance?

A: Not automatically: PostNL has announced Hogere aansprakelijkheidsvergoeding as the new name for Track & Trace Verzekerd, and Extra hoge aansprakelijkheidsvergoeding for Track & Trace Verzekerd Plus. Check service-specific coverage and exclusions and discuss with us whether additional insurance is needed.

 

Q: Which PostNL delivery options can I use through Wuunder?

A: Depending on the service, options include home delivery, letterbox parcels, PostNL pickup points, available parcel lockers and Extra@home, with service-specific options such as signature and age verification. PostNL has announced Leeftijdscontrole 18+ bij jouw klant as the new name for Leeftijdscheck18+; check with us which options your contract supports.

 

Q: What are the announced names for PostNL evening and home-address-only delivery?

A: PostNL is renaming Avondbezorging to In de avond bezorgen bij jouw klant, and Afleveren alleen huisadres to Alleen bezorgen bij jouw klant. PostNL states that renaming does not change the service; ask about the available options for your shipments.

 

Q: Can my customers choose a PostNL pickup point or parcel locker?

A: Wuunder Checkout offers available pickup options according to your route, service, contract and integration. PostNL has announced Bezorgen bij ophaalpunt and Bezorgen bij pakketautomaat as new names for Ophalen bij een PostNL locatie and Ophalen bij een pakketautomaat; learn more about pickup-point delivery.

 

Q: Can I show PostNL rates and delivery options at checkout?

A: Wuunder Checkout lets customers select available delivery options based on your processing time and public holidays. Real-time rates are available through the API or Magento integration, rather than as a standard feature of every webshop integration.

 

Q: Which webshop, WMS and ERP systems can I integrate with PostNL?

A: Wuunder integrates PostNL with platforms including Shopware, Magento, Salesforce Commerce Cloud and Shopify Plus, plus WMS/ERP systems such as Picqer and Odoo. For other systems, explore all integrations or use the API.

 

Q: Does Extra@home require my own PostNL contract?

A: Yes, Extra@home is not included in our Resell partners' rates and requires your own PostNL contract. Agree transport pricing with PostNL directly and contact us to discuss the integration.

 

Q: Can I manage PostNL returns through Wuunder?

A: Wuunder Returns supports PostNL return labels for activated services. The return workflow depends on your contract and integration, so confirm specific options before offering them to customers.

 

Q: How do I compare PostNL with other carriers?

A: Compare the total shipment cost, parcel characteristics and required delivery option, rather than the base rate alone. Use shipping cost comparison to assess the available services for your shipping profile.