Shipping platform for furniture, interior and bulky goods

Why furniture and bulky goods are different in logistics

A 500-gram package fits standard sorting. A 40 kg dining table does not. Home and interior brands sell products ranging from cushions and decorative accessories to sofas and wardrobes. That requires three completely different shipping channels: parcel carriers for smaller items, pallet carriers for heavy and oversized goods, and two-person delivery specialists for furniture that needs to be carried inside.

The problem: parcel carriers charge steep oversize surcharges the moment a shipment exceeds standard dimensions. A few centimetres too wide or too heavy and you pay tens of euros extra per parcel. At the same time, a pallet carrier is overkill for a nightstand. Most shipping platforms support only one of these channels. Wuunder combines all three in one platform: parcel, pallet and two-person delivery.

The right carrier per product: Wuunder decides for you

Not every order requires the same carrier. A vase fits in a parcel, a dining set needs a pallet and a sofa requires two-person delivery. Wuunder automatically determines per shipment which shipping channel is most cost-effective, based on weight and dimensions.

Using PuzzlPack, we calculate the optimal packaging and prevent shipments from just exceeding the parcel carrier's oversize threshold. That saves tens of euros per parcel in surcharges. Then we compare all available services (parcel, pallet and two-person delivery) and select the cheapest or fastest route. No manual lookups, no spreadsheets.

Carriers for the home and interior industry

Wuunder combines three shipping channels in one platform, so every order goes via the right carrier:

Parcel carriers (cushions, home accessories, smaller interior items):

• PostNL: standard parcel delivery in the Netherlands and Belgium, including letterbox parcels
• DPD: home delivery across the Benelux and Europe
• DHL: European and worldwide e-commerce shipping

Pallet carriers (garden sets, large cabinets, heavy items):

• TransMission: pallet transport within the Benelux with high departure frequency
• DSV: European pallet transport with an extensive service network
• Mainfreight: European distribution focused on retail and home delivery of large and heavy goods
• Ben Becker: pallet and furniture delivery in the Netherlands and Belgium

Two-person delivery specialists (sofas, beds, wardrobes, white goods: delivery into the home):

• TSN Groen: two-person furniture and white goods delivery in the Netherlands and Belgium, room-of-choice placement (including upstairs), CO₂-neutral distribution via electric trucks
• PostNL Extra@Home: 1- and 2-person delivery to floor level for larger and heavier items (up to 150 kg) in the Netherlands and Belgium

All through one integration. View all carriers.

Carrier not listed? Contact our team.

Scheduled delivery

A parcel fits through the letterbox or goes to a pickup point. A sofa does not. With furniture and bulky goods your customer must be home, making delivery date selection in the checkout not a nice-to-have but a necessity. Without a scheduled delivery you risk missed deliveries, second attempts and frustration on both sides.

Wuunder offers delivery date selection and time slots in the checkout, so your customers choose a moment that works straight away.

For carriers that support it, time slots are automatically displayed in the checkout. The customer selects, you label, the carrier delivers at the agreed time.

Depending on the carrier, additional services may be available such as two-man delivery and room-of-choice placement. Contact our team to discuss the options for your products.

Packaging optimisation with PuzzlPack

Parcel carriers charge steep oversize surcharges the moment a shipment exceeds standard dimensions: sometimes tens of euros extra per parcel. Across hundreds of shipments per month, those costs add up fast. PuzzlPack prevents this by calculating the optimal packaging per order. Does a shipment just fit within the parcel limit? Then it ships as a parcel. Is a pallet more cost-effective? Then Wuunder automatically switches. Multi-colli, individual boxes or pallet: every combination is calculated and the cheapest route is selected.

For furniture with non-standard shapes (elongated, asymmetric, requiring extra protection), this makes the difference between a profitable and a loss-making shipment. By combining PuzzlPack with a mix of parcel, pallet and two-person delivery carriers, you get the most out of every order.

Track and trace for large and heavy

The more expensive the product, the more delivery status matters. Wuunder proactively notifies recipients so they know when their sofa, cabinet or table is arriving. No "where is my order?" calls, just satisfied customers.

All shipments (parcel, pallet and two-person delivery) appear in one overview. Status updates are automatically forwarded to the source system.

Returns for furniture and interior

Returning furniture is more complex than sending back a garment. Wuunder offers return solutions suited to large and heavy items:

• Return labels for parcel returns (smaller items)
• Pickup service coordination via two-person or pallet carriers for large items
• Return status visible to you and your customer

Per product or category you configure which return method is available, so a cushion goes back by parcel and a dresser is collected.