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Automate your DHL Belgium shipping process

Ship with DHL Belgium

DHL eCommerce Belgium delivers parcels to consumers and businesses across the Benelux, typically the next working day, plus pallets up to 1,000 kg to business addresses. 

Within Belgium, DHL For You runs through the bpost network and DHL Europlus (parcels and pallets) through the DHL Express network. With DHL For You 2.0, you choose Saturday delivery, a signature or an age check per shipment.

With Wuunder, you book DHL Belgium shipments from MyWuunder or via the API. Wuunder Ship automatically compares them with your other Belgian carriers, with no shipping rules needed.

Dhl logo

Use your own DHL Belgium contract

DHL Belgium runs on your own contract: an agreement you sign directly with DHL eCommerce Belgium, at your own rates. Already have one? Contact our team and we arrange the connection to your MyWuunder account. After that, you see your DHL Belgium rates next to other carriers.

In Belgium, DHL often sits alongside bpost for letterbox parcels, DPD Belgium for its Predict window and GLS Belgium for business parcels. Parcels and pallets in one pickup are typical DHL territory. Also shipping from the Netherlands or Germany? Wuunder also connects DHL and DHL Germany. Read more about the Belgian market on shipping to Belgium.

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Shipping options Shipping labels Track & trace Shipping labels
Shipping rates & transit-times Automated customs invoices QR-code (no printer)
Parcelshops Multi-colli
Lockers Ad-hoc pick-up

DHL for you (consumers)

Standard
  • Delivery to residential addresses in Belgium and the Netherlands, typically the next working day
  • In Belgium delivered through the network of partner bpost, which Belgian consumers know
  • Standard delivery on working days between 8:00 and 18:00
  • Parcels up to 31.5 kg: longest side max. 120 cm, other sides max. 60 cm, max. 432 litres
  • Letterbox parcel up to 1 kg and 38 x 26.5 x 3.2 cm, or as an envelope
  • Real-time track and trace
Extra options
  • Saturday delivery within Belgium (DHL collects on Friday)
  • Signature on delivery
  • Age Check, for example for alcohol
  • 2Shop: delivery to a DHL ServicePoint, selected by your customer in your checkout

DHL for you (delivery to a ServicePoint)

Standard
  • Delivery to one of around 3,500 DHL ServicePoints in Belgium, through the network of partner bpost
  • Also to DHL ServicePoints in the Netherlands
  • Your customer picks the ServicePoint via the Parcel Shop Locator in your checkout
  • The parcel is held at the ServicePoint for 14 calendar days
  • Collection with valid ID
  • Up to 20 kg and 240 litres per parcel
  • A better chance your customer actually receives the parcel than with home delivery
Extra options
  • Also as a letterbox parcel or envelope to a ServicePoint
  • Connect 2Shop: delivery to a DHL ServicePoint in 21 European countries
  • Returns dropped off at the same ServicePoint network

DHL Europlus Benelux (business)

Standard
  • Delivery to business addresses in Belgium, the Netherlands and Luxembourg, the next working day
  • In Belgium carried through the DHL Express network
  • Delivery Monday to Friday
  • Parcels from 500 grams to 31.5 kg, max. 120 x 60 x 50 cm
  • One or more parcels per shipment
Extra options
  • Expresser: delivery before 11:00 or 12:00
  • Europlus returns within the Benelux

DHL Europlus pallets

Standard 
  • Pallets to business addresses in the Benelux, the next working day
  • Within Belgium carried through the DHL Express network
  • Max. 120 x 100 x 200 cm including pallet and 1,000 kg per pallet within the Benelux
  • Max. 5 pallets per delivery address per day within the Benelux
  • Parcels and pallets travel in the same pickup
Extra options
  • Europlus Europa pallets to 24 European countries, typically 3 to 7 working days

DHL Europlus Europa and DHL Connect (international)

Standard
  • Europlus Europa: business parcels from Belgium to 25 countries, including Switzerland, Norway and the United Kingdom, typically 2 to 5 working days
  • Connect: parcels to consumers in 24 European countries, typically 1 to 6 working days (delivery times by carrier and destination)
  • Max. 31.5 kg, 120 x 60 x 60 cm and 360 cm girth for consumer parcels
Additional options
  • Connect 2Shop: delivery to a DHL ServicePoint in 21 countries
  • For countries outside the EU, Wuunder creates the customs documents automatically from your shipment data (EU regulations)

Returns to Belgium

Standard

  • Return labels for DHL For You 2.0 within Belgium and from the Netherlands
  • Connect ShopReturn: your customer sends a return from 23 European countries back to Belgium via a DHL ServicePoint
  • Your customer drops returns at one of around 3,500 DHL ServicePoints in Belgium

DHL Belgium Services overview

Book quickly and easily:

  • DHL For You 2.0 BE (parcel, letterbox parcel, envelope)
  • DHL For You 2.0 BE (Zaterdag)
  • DHL For You 2.0 BE Signature on delivery
  • DHL For You 2.0 BE Age Check
  • DHL For You 2.0 BE 2Shop
  • DHL Europlus Benelux
  • DHL Europlus Benelux Expresser 11:00 and 12:00
  • DHL Europlus Benelux pallets
  • DHL Europlus Europa and Europlus Europa pallets
  • DHL Connect and DHL Connect 2Shop
  • DHL Connect ShopReturn
  • DHL Belgium Ad-hoc pickup
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Choice of many different national and international carriers


Carrier portfolio

 

Postnl logo
Ups logo
Dhl logo
Gls logo
Dpd logo

Well-prepared, no extra delivery time

DHL charges the higher of the actual weight and the volumetric weight (l x w x h in cm / 4,000). Parcels that cannot be sorted automatically, such as extra large, extra heavy or irregularly packed shipments, may take a day longer and carry a surcharge.

 

Service Max. weight Max. dimensions Extra
DHL For You 2.0 BE parcel 31.5 kg longest side 120 cm, others 60 cm max. 432 litres
DHL For You 2.0 BE letterbox parcel 1 kg 38 x 26.5 x 3.2 cm –
DHL ServicePoint (2Shop) 20 kg – max. 240 litres
DHL Europlus Benelux 31.5 kg 120 x 60 x 50 cm min. 500 grams
DHL Connect 31.5 kg 120 x 60 x 60 cm max. girth 360 cm
DHL Europlus pallet (Benelux) 1,000 kg 120 x 100 x 200 cm max. 5 pallets per address per day

 

Use PuzzlPack to calculate the right box size upfront, so your shipment stays within standard dimensions. Also read our packaging guidelines.

Pickup without hassle

  • Ad-hoc pickup: Wuunder books the pickup with DHL Belgium as soon as you create a label.
  • Scheduled pickup: DHL collects your parcels and pallets at your business address on working days.
  • Saturday shipments: DHL collects parcels for Saturday delivery on Friday.

Create extra security in your delivery process

Signature on delivery gives you proof of receipt, and with Age Check DHL verifies your customer's age at delivery. 

Choosing delivery to a DHL ServicePoint makes it more likely that your recipient actually receives the shipment. 

Shipping high-value products? Book extra insurance per shipment in Wuunder, or choose an express carrier.

Ready to automate your shipping from Belgium? Start with a free scan.

In 15 minutes, we walk through your current processes together. We show you where you can increase conversion and save costs.

 

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FAQ

Q: What is the difference between DHL Belgium and DHL in the Netherlands?

A: They are separate contracts: DHL Belgium ships from Belgium, DHL from the Netherlands. In Wuunder, you connect both in the same account.

 

Q: When do I choose DHL Belgium and when DHL Express?

A: Use DHL Belgium (DHL eCommerce) for parcels and pallets across the Benelux and Europe, delivered to the door or a ServicePoint. For time-critical shipments worldwide, book DHL Express: a separate network with its own contract.

 

Q: Can DHL Belgium deliver on Saturday?

A: Yes, with DHL For You 2.0 BE (Zaterdag) within Belgium. DHL collects these parcels from you on Friday.

 

Q: How many pickup points does DHL have in Belgium?

A: Around 3,500 DHL ServicePoints, through the network of partner bpost (source: dhlecommerce.be). Your customer picks one in your checkout and the parcel is held there for 14 days, so it is more likely to arrive than after a missed home delivery. See also pickup point delivery.

 

Q: Is DHL Belgium the cheapest option within Belgium?

A: That depends on weight, dimensions and destination. Wuunder automatically compares DHL Belgium per shipment with bpost, DPD Belgium and GLS Belgium. Read more on shipping to Belgium or see shipping cost comparison.

 

Q: Can I ship pallets with DHL Belgium?

A: Yes, up to 1,000 kg per pallet within the Benelux and to 24 European countries. Within Belgium, Europlus parcels and pallets are carried through the DHL Express network, and parcels and pallets travel in the same pickup.

 

Q: How do returns work with DHL Belgium?

A: You create return labels for For You 2.0 and Europlus, and with Connect ShopReturn your customer sends returns from 23 countries via a ServicePoint. Follow everything in Wuunder Track.

 

Q: Which webshops and systems can I connect for DHL Belgium?

A: Wuunder connects with ecommerce platforms such as Magento, Shopware, Lightspeed, WooCommerce, Salesforce Commerce Cloud and Shopify Plus, so your orders are ready for DHL Belgium straight away. Running an ERP like Odoo? That connects too, as does your own system via the API. See all integrations.

 

Q: How do I connect my DHL Belgium contract to Wuunder?

A: Contact our team with your DHL eCommerce Belgium contract details, and we arrange the connection to your MyWuunder account.